Old-lead reactivation
Revisit the opportunities already in your records.
Some homeowners were not ready when they first asked. A thoughtful check-in can reveal projects that have moved back into consideration.
Action center
What needs attention
New enquiries
12
Site visits booked
5
Quotes to follow up
3
The friction
Where opportunities stall.
Older enquiries sit in spreadsheets or a CRM with no consistent way to distinguish unfinished projects from closed ones.
A clearer next step
A workflow your team can act on.
Segment suitable past enquiries, respect opt-outs, and invite interested homeowners into a fresh conversation.
How it works
A practical path from enquiry to action.
Review the history
Separate eligible past enquiries from won, lost, and opted-out contacts.
Reach out with context
Use the original project interest to make a relevant, low-pressure check-in.
Route renewed interest
Create a clear next action when someone replies or requests a consultation.
Common questions
Know what to expect.
Will every old contact receive a message?
No. Contacts must be reviewed for relevance and communication permission before outreach.
Can we import a spreadsheet?
Historical lead import is part of the agreed implementation scope, with data quality and consent reviewed first.
See where your lead flow can improve.
Start with an audit of your current response, booking, and follow-up process.